I attempted to use TheBestPDF service, but it never worked for me. Despite not being able to access or benefit from the service in any way, I later discovered that ₺1,599 was withdrawn from my account one month after my initial attempt. This charge was made without proper authorization, and it is unacceptable to be billed for a service that could not even be used successfully.
I never agreed to any hidden subscription, and I received no clear communication about recurring payments. The fact that the money was taken a full month later makes it even more suspicious and unfair.
I demand that TheBestPDF immediately refund the ₺1,599 charge and confirm that my account has been canceled to prevent any future withdrawals. Customers should not be charged for a service they could not use, especially without clear consent. I expect a prompt resolution and official confirmation of the refund.
On July 25, I noticed that ₺1,599 was withdrawn from my credit card by TheBestPDF, linked to my account under the email address b*********@gmail.com**. What makes this situation unacceptable is that I never received any service in return for this payment, nor did I authorize or approve any membershi...
On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or approved any membership, my bank card was charged ₺1,599. At no point did I receive any warning, confirmation message, or request for consent. I am certain that I did not subscribe...
I used The Best PDF service to convert a single document and was charged ₺55 for that one-time transaction. After completing it, I immediately canceled my membership, as I only needed the service for one document. Despite canceling, I just discovered that ₺1,599 was still deducted from my credit car...
On July 16, I used The Best PDF for a one-time service and paid ₺25 with my card. During that payment, I noticed that no secure payment code (3D Secure) was requested, which already made me suspicious. Unfortunately, today—July 23—I discovered that ₺1,600 was taken from my bank account without my pe...
On June 17, I used The Best PDF for a one-time document conversion and paid ₺26 with my card. At that time, no secure payment verification code (3D Secure) was requested, which already made me suspicious. I only authorized that single ₺26 transaction and nothing else. Today, July 25, I was shocked ...
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