On June 17, I used The Best PDF for a one-time document conversion and paid ₺26 with my card. At that time, no secure payment verification code (3D Secure) was requested, which already made me suspicious. I only authorized that single ₺26 transaction and nothing else.
Today, July 25, I was shocked to see that ₺1,600 was taken from my bank account without my permission. This charge is currently still showing as a pending transaction (provision), but I never agreed to any subscription or recurring payment. I paid for a one-time service, yet my account has been debited with an unauthorized amount.
I demand that this ₺1,600 transaction be canceled immediately and that my money be refunded in full. Customers should not be charged for services they never approved, especially after canceling or limiting their use to a single payment.
This situation is unacceptable, and I expect a prompt resolution with confirmation that no further charges will be made to my account in the future.
On July 16, I used The Best PDF for a one-time service and paid ₺25 with my card. During that payment, I noticed that no secure payment code (3D Secure) was requested, which already made me suspicious. Unfortunately, today—July 23—I discovered that ₺1,600 was taken from my bank account without my pe...
I used The Best PDF service to convert a single document and was charged about ₺30 for that one-time process. After completing the conversion, I canceled my membership right away since I had no intention of continuing. Despite this, I was shocked to see that ₺1,624.92 was still deducted from my cred...
On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or approved any membership, my bank card was charged ₺1,599. At no point did I receive any warning, confirmation message, or request for consent. I am certain that I did not subscribe...
Last night, I woke up to find an unauthorized charge of ₺1,600 taken from my account. The payment was made to a page called TheBestPDF, a site I have never visited or used. According to my transaction details, the money was withdrawn around midnight (00:00), and I had absolutely no knowledge or invo...
I used The Best PDF service to convert a single document and was charged ₺55 for that one-time transaction. After completing it, I immediately canceled my membership, as I only needed the service for one document. Despite canceling, I just discovered that ₺1,599 was still deducted from my credit car...
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