The Best PDF Charged ₺1,599 After I Canceled Membership Following ₺55 Payment

I used The Best PDF service to convert a single document and was charged ₺55 for that one-time transaction. After completing it, I immediately canceled my membership, as I only needed the service for one document. Despite canceling, I just discovered that ₺1,599 was still deducted from my credit card without my consent.

This situation is completely unacceptable. First, the service appeared to be advertised as free, yet I still paid ₺55. Then, even after canceling my membership, such a high fee was charged. This feels misleading and dishonest, and it damages trust in the platform.

I demand that The Best PDF immediately refund the ₺1,599 that was unfairly taken and ensure that no further charges are made to my card in the future. Customers should not be tricked into hidden subscription fees, especially after taking steps to cancel.

I expect this issue to be resolved quickly, with both the refund and confirmation that my account will not be billed again. Transparency and customer trust must be restored.