I used The Best PDF service to convert a single document and was charged ₺55 for that one-time transaction. After completing it, I immediately canceled my membership, as I only needed the service for one document. Despite canceling, I just discovered that ₺1,599 was still deducted from my credit card without my consent.
This situation is completely unacceptable. First, the service appeared to be advertised as free, yet I still paid ₺55. Then, even after canceling my membership, such a high fee was charged. This feels misleading and dishonest, and it damages trust in the platform.
I demand that The Best PDF immediately refund the ₺1,599 that was unfairly taken and ensure that no further charges are made to my card in the future. Customers should not be tricked into hidden subscription fees, especially after taking steps to cancel.
I expect this issue to be resolved quickly, with both the refund and confirmation that my account will not be billed again. Transparency and customer trust must be restored.
I used The Best PDF service to convert a single document and was charged about ₺30 for that one-time process. After completing the conversion, I canceled my membership right away since I had no intention of continuing. Despite this, I was shocked to see that ₺1,624.92 was still deducted from my cred...
I attempted to use TheBestPDF service, but it never worked for me. Despite not being able to access or benefit from the service in any way, I later discovered that ₺1,599 was withdrawn from my account one month after my initial attempt. This charge was made without proper authorization, and it is un...
On June 17, I used The Best PDF for a one-time document conversion and paid ₺26 with my card. At that time, no secure payment verification code (3D Secure) was requested, which already made me suspicious. I only authorized that single ₺26 transaction and nothing else. Today, July 25, I was shocked ...
I urgently needed to convert a PDF file on TheBestPDF website, so I paid for access—even though the so-called trial period was already paid at ₺25. I completed my work, but after the 7-day trial ended, TheBestPDF withdrew ₺1,495 from my credit card without any reminder or warning, and only for a 1-m...
On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or approved any membership, my bank card was charged ₺1,599. At no point did I receive any warning, confirmation message, or request for consent. I am certain that I did not subscribe...
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