Tesla Delayed My Spare Part for Over 80 Days at the Service

Dear Tesla Customer Support, I am writing to express my deep dissatisfaction and the serious inconvenience I am facing due to the prolonged delay in obtaining a spare part for my Tesla vehicle with VIN XP7YGCFR9SB589378. I brought my car to the Ankara TurOto Tesla Service on 16.04.2025 due to a malfunction. After inspection, I was informed that a spare part was required to fix the issue. On 27 June 2025, I was told that the estimated delivery time for the part would exceed 80 days. Being without my vehicle for such a long period is seriously disrupting both my daily life and professional obligations. I chose Tesla for its environmental promise and cutting-edge technology, but this extended delay has shaken my confidence in the brand. It is unacceptable for a company known for innovation and customer focus to have such inefficiencies in its spare part supply chain. This situation not only conflicts with Tesla’s brand values but also disregards the importance of its customers' time and trust. Given the circumstances, I request that a complimentary loaner vehicle be provided for the duration of this delay. If this issue is not resolved appropriately, I will be left with no choice but to consider legal action to recover my losses. I urge your immediate attention to this matter.