My Temu order has been stuck in customs since August 18. On August 16, it showed that the customs clearance was completed, but then it went back into the customs process. It’s been over a month, and my package still hasn’t cleared customs. While I received a refund, my customs fees were lost, and now the products I wanted to purchase have doubled in price. Can you please help resolve this issue?
I placed an order on Temu on July 21, and by August 16, I was informed that the customs clearance process was completed. However, by August 18, my order status changed to 'In Customs Clearance Process' and has been stuck there ever since. When I reached out for help, Temu refused to issue a refund, ...
I placed an order for 25 items from Temu on June 27th, and it's been stuck in customs for 11 days now. I can't get clear answers from customer service representatives. People who ordered at the same time as me have already received their packages, so why is my process taking so long? I want my issue...
It's been 20 days since I placed my Temu order, and I still haven't received my items. They've been stuck in customs for a week now, and no one seems to be processing or shipping them. I'm frustrated and won't shop here again. I spent ₺1000 on this order and even paid the customs fee, but now we're ...
I placed an order with Temu on July 28th, and it's now September 15th—48 days later—and I still haven't received my items. The tracking status has been stuck on "customs clearance" since August 5th, with no updates since then. I have no idea if my order will ever arrive, and to make matters worse, I...
I made a purchase on Temu back on July 15th, and it's been a whole week since July 22nd that my package has been held up in customs with no updates whatsoever. I've been waiting for a whole month now, and it's really getting on my nerves that this product, which usually arrives in a jiffy, is still ...
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