The items I bought on Temu went on sale the very next day after my order arrived. What can I do about the price difference?

59 Display
Xolvie
Xolvie Resolution Specialist July 10, 2024 3:32 pm

Although Temu doesn't have automated price adjustments, you can try using their "Request Price Adjustment" feature to recover the price difference. How to do it is as follows:

• Launch the Temu app, then select "Your Orders."
• Locate the particular order that has the discounted items in it (keep in mind that it needs to be placed within 30 days of your purchase).
• If qualified, the order itself will have a "Request Price Adjustment" option next to it. Watch out for that option, as not all orders or products qualify.
• To submit your request, click "Request Price Adjustment" and adhere to the on-screen directions.
If there is a Temu credit balance refund available, pick it. This usually completes the process far more quickly than other refund options.

This is your best chance to receive a refund for the price difference, though there's no guarantee. Please contact Temu customer service and explain your situation if the "Request Price Adjustment" option isn't available. They could be able to provide different options.

If you have extra information or insights, feel free to share them in the comments or file your complaint.

Vote

Related Complaints

Temu Credit Disappeared - Missing Refund After Order

Tuğba
October 02, 7:06 pm
-

Temu Didn’t Apply ₺3,300 Coupon After 3-Item Purchase Despite Promo Campaign

Furkan
August 04, 4:04 am
-

Temu Tricked Me with False Discount Claims and Overcharged for My Order

Bora
June 30, 12:24 pm
-
Temu Tricked Me with False Discount Claims and Overcharged for My Order
Temu Tricked Me with False Discount Claims and Overcharged for My Order

Temu Removed My Discounted Products From Cart and Issued an Incomplete Refund

Öykü
November 23, 2024 11:47 am
-

Temu Order Cancellation Cost Me Due to Unfair Exchange Rate Deductions

Onur
November 08, 2024 6:49 pm
-

Temu Charges VAT on Discounted Items, Raising Final Cost

İbrahim
November 04, 2024 11:52 pm
-

My Temu Bonus Missing and Item Overpriced

Apo
November 03, 2024 4:42 am
-

Misleading Discounts on Temu App – Disappointed After First Purchase

Özge
October 06, 2024 3:44 am
-

Temu Charged Me Extra for My Order – Refund Still Not Received

Cengiz
September 13, 2024 9:44 pm
-

Temu Order Stuck at Customs for Over a Month, Lost Fees and Prices Doubled

Zynp
September 12, 2024 11:03 pm
-

Temu Minimum Order Value Skyrocketed

Ezgi
July 15, 2024 9:07 pm
-

Temu Skyrocketing Minimum Order Limit

Hakan
July 15, 2024 12:21 pm
-

Temu Unexpected Price Hike Shock

Özge
July 15, 2024 11:49 am
-

Temu Raised My Minimum Order from ₺480 to ₺2000

Hülya
July 15, 2024 11:24 am
-

My Temu Order Thwarted: Minimum Spend Jumps to ₺1700 Overnight

Ruhi
July 15, 2024 10:53 am
-

Temu Price Increase Complaint - Seeking Affordable Shopping Options

Harun
July 15, 2024 12:14 am
-

My Experience with Higher Costs on a Temu Trial Order

Güzide
June 29, 2024 3:27 pm
-
My Experience with Higher Costs on a Temu Trial Order
My Experience with Higher Costs on a Temu Trial Order

Temu Currency Exchange Charges Complaint

Elif
June 09, 2024 9:50 am
-

My Temu Order Cost More Than Expected

Sıdıka
June 05, 2024 1:39 pm
-
19100
(142 reviews)