I asked for a refund after canceling my order from Temu, but even after two months of waiting, my money is still not back in my account. Reaching customer support is impossible, as every communication channel results in the same generic responses that fail to resolve the issue. I have reached out several times for an update, but the responses I get are just the same old information, leaving me with the impression that there isn't any genuine effort to address my situation. The delay in processing my refund is unacceptable, and the absence of adequate customer support only exacerbates the issue. I really wish I hadn't relied on this platform and will definitely reconsider before buying again. I anticipate that my refund will be processed without delay.
I canceled my Temu order within just 5 minutes of placing it, yet here I am still waiting for the refund days later. Most online stores process refunds quickly, but I’ve been told I may have to wait up to two weeks. Had I known about this delay, I never would have shopped here. The customer support ...
I placed an order on Temu but canceled it within just 5 minutes. It’s now been over two months, and I still haven’t received my refund. I contact customer service nearly every day, and all I get are repetitive, copy-paste responses like “We’ve created a case for you” or “Please wait.” But nothing ev...
I accidentally ordered the wrong product on Temu and promptly canceled the order as soon as I noticed the mistake. It’s been over two months, and I’m still waiting for my refund. During this period, I reached out to their support team several times. Every time I reached out, they assured me they wer...
I made an order on Temu on May 28 and canceled it right away. Even though I was informed that the refund was processed, it has now been more than a month and I still haven't seen any money returned. I continuously monitored my account and remained hopeful, yet there was no progress. On June 28, I ma...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
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