1
Yasemin is completely dissatisfied with the result

Temu Did Not Refund Me After I Canceled My Orders

profile
Yasemin
May 08, 2025 10:51 am
60

I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said that no refund had actually been processed. I’m pretty disappointed with how this situation has been dealt with. The wait has really stretched out longer than I think is fair, especially for something as simple as a canceled order. Please refund my money as soon as possible, without any more delays. Thank you! I thought this would go a lot more smoothly, and I really wish I hadn’t had to spend so much time checking in on it.

Yasemin
Yasemin
May 12, 2025 10:33 am

Today, the deadline they committed to has also passed. There is still no progress. I want my refund to be processed immediately.

Yasemin
Yasemin
May 25, 2025 9:03 am

I created a support request. However, they still tell me to contact the bank, and I have already spoken with the bank. They said there was no refunded amount. They never solve the problem. I will never shop again. I will tell everyone around me about this situation and share it with the masses on social media; such irresponsibility is unacceptable. This is the first time I am experiencing such an issue with a company.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Temu Says My Order Was Refunded but I Still Did Not Get My Money Back

profile
Salih
May 31, 2025 12:36 pm
38
1
Zeynep is completely dissatisfied with the result

Temu Hasn't Refunded My Canceled Order Even Though the Deadline Has Passed

profile
Zeynep
March 18, 2025 1:45 pm
25
1
Nurgül is completely dissatisfied with the result

Temu Didn't Refund My Canceled Order Even Though They Claimed It Was Processed

profile
Nurgül
March 16, 2025 10:16 pm
2
1
Sude is completely dissatisfied with the result

Temu Did Not Refund Me After I Canceled My Order

profile
Sude
June 29, 2025 1:06 am
9
1
Emine is completely dissatisfied with the result

Temu Has Not Refunded My Money Despite My Immediate Refund Request

profile
Emine
March 04, 2025 4:42 pm
21
Report a Similar Issue