I accidentally ordered the wrong product on Temu and promptly canceled the order as soon as I noticed the mistake. It’s been over two months, and I’m still waiting for my refund. During this period, I reached out to their support team several times. Every time I reached out, they assured me they were addressing the issue and that the refund was underway, yet nothing has improved. I feel like I've been misled and kept uninformed. It’s frustrating to rely on a platform that takes so much time to handle a straightforward refund problem. After this experience, I will not be placing any more orders with Temu. I simply want a refund for a product I canceled immediately.
I added some items to my cart on the Temu app, just to browse—I had no intention of ordering right away. But I accidentally confirmed the purchase. I immediately canceled the order within seconds, and the payment hadn’t even been fully processed through my bank yet. Despite the instant cancellation,...
I asked for a refund after canceling my order from Temu, but even after two months of waiting, my money is still not back in my account. Reaching customer support is impossible, as every communication channel results in the same generic responses that fail to resolve the issue. I have reached out se...
I placed an order on Temu but had to cancel it due to a mistake. It has now been over a month, and I still haven’t received my refund! This is completely unacceptable. Every time I contact customer service, I get robotic, scripted responses that don’t actually solve anything. No real explanation, no...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
I placed an order on Temu but canceled it within just 5 minutes. It’s now been over two months, and I still haven’t received my refund. I contact customer service nearly every day, and all I get are repetitive, copy-paste responses like “We’ve created a case for you” or “Please wait.” But nothing ev...
Comments