Sunexpress Airlines Flight Delayed, and We Left Stranded in Antalya
My family, Koray Ka**, Demet Ka**, and Lina Su Ka**, had planned to fly from Van to Antalya on the Sunexpress flight, which was scheduled to depart at 11:00 a.m. on July 25, 2023. However, no prior notice was given that the flight would be delayed in any way. They informed us that it would be the following day, but the airline offered no assistance to me. It was up to me to find suitable lodging on my own in order to stay in the city. As a result, I was unable to recoup the money I had spent on a day trip to Antalya and felt completely powerless. I am entitled to monetary compensation for the harm I have suffered. If the problem is not resolved, I will initiate the process of filing a complaint with the Consumer Arbitration Board.
First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any needs you may have regarding your travel, our products, and services. We will review the matter you have conveyed, and our solution center will contact you as soon as possible. Best regards
Here is the translation of the text from Turkish to English: "And I'm not alone, I have been victimized with my 6-month-old baby and my spouse. It has been 3 days and they will still review and get back to us."
