I sold my ticket for the Tarkan concert on January 27 through StubHub around January 10. The ticket was sold without any issues; however, I was never paid, and no explanation was provided. Although their system states that payment will be made within five business days after the event, I only received an email titled “seller charges,” which included a table showing sales fees and deductions. From this email, it became clear that I would not be receiving payment.
The email did not include any explanation as to why these deductions were made. After that, I contacted StubHub customer service multiple times, asking both about the reason for the deductions and why my payment was not sent to me. However, no concrete explanation was provided. Each time I inquired, I received the same generic email with no additional information. Eventually, my account was suspended without any explanation.
As a result of this situation, I have not received approximately $311 that I am owed. First and foremost, I demand full payment for the ticket I successfully sold. If payment will not be made, I request a clear and written explanation detailing the legal basis and specific reasons for these deductions and the cancellation of my payout. Additionally, I request a detailed explanation of why my account was suspended and that it be reinstated if the action was unjustified.
I purchased two tickets through StubHub for the Tarkan concert on February 5. I paid a total of $480 USD by credit card. The order number for this transaction is 635111242. Even though the event date has already passed, my tickets were never delivered to me — neither before nor after the concert. A...
On February 8, 2026, we purchased tickets through StubHub for the Fenerbahçe Beko – Galatasaray basketball game scheduled for 3:30 PM. We paid a total of $74 USD using a debit card. Before going to the game, my friend received an email stating that the tickets had been canceled, but no reason was pr...
For the Tarkan concert dated February 3, 2026, I purchased ticket number 635032529 through StubHub for use at Istanbul Volkswagen Arena, paying $714 USD. On the day of the concert, around 8:30 PM, when I attempted to enter the venue, the staff scanned the QR code and informed me that the ticket had ...
With the expectation of a dependable and trouble-free transaction, I bought tickets to a much-anticipated performance through StubHub, got login errors every time I tried to access my account and see where my order was in the process. The system kept rejecting my attempts to authenticate my account,...
I purchased a ticket for the Fenerbahçe vs. Samsunspor match through StubHub 10 days before the event. The ticket (Order #555928507) was fully paid for, and I was told it would be delivered in time. However, as of 3 hours before the match, I still had not received it. On the morning of the event, I ...
Comments