Back in April, they shut down my account, saying it was "high risk." They promised to refund all my customers within a few days, but here we are almost two month later, and my clients are still waiting for their money! I've been emailing Stripe support like crazy, the last email they sent basically told me they wouldn't even talk to me anymore. This whole mess is making me look bad to my clients! One is even threatening to sue me because they haven't gotten their refund yet. Stripe's holding onto my money, and now I can't pay my clients! just want them to release the money they owe and explain what's going on with the refunds. Their lack of communication and following through is hurting my business big time. I need them to fix this mess!!!!
There seems to be a bit of a mix-up with Stripe and my new business account. Back in March, started using Stripe to process payments, and everything seemed fine. My first client sent a $500 payment, but Stripe took a chunk out for fees, leaving $490 that should have gone to my account, yet it didn’t...
I am dissatisfied with Stripe for failing to process my refund within the legal timeframe. On December 2, I placed an order with a company using Stripe’s payment system and later canceled it. Shortly after, I received an email confirming that the refund had been processed. However, 19 days have pas...
I work with an online language course platform that processes payments through Stripe. A payment marked as "completed" in the system has still not been deposited into my bank account, even after nearly a month. I contacted Stripe support, and they asked me to provide my transaction history. Despite...
For about 5-6 months, I've been regularly using my Stripe account, primarily for international sales. However, out of the blue, Stripe abruptly closed my account, confiscated 1000 Euros from my balance, and is now demanding an additional charge from my bank account. They shut down my account and sei...
In March 2025, I established my company, ALL Commerce LLC, using the Stripe Atlas + Stripe program. The company was officially registered, I received my EIN, and my Stripe account was successfully activated. I did not process a single transaction—just logged in recently to check payment options—and ...
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