My order was placed on September 12th, and it is now September 25th, but my order has not yet arrived. The reason for this delay is not only absurd but also hilarious. Stradivarius mistyped my address and phone number, causing the local UPS branch to struggle with delivering my package. Of course, this is what UPS informed me. Stradivarius later blames the shipping company, UPS, for incorrectly entering my information. How is this possible? Both parties are blaming each other for the same mistake. To make matters worse, they charge you right away when you place your order, like clockwork. I paid on the 12th of the month, but my order has yet to be delivered. It's an obvious injustice. To make matters even funnier, they appear to have delivered my order to an unknown location in Istanbul. Nobody knows where it's going - whether it's for a refund or if it's going to another address is unknown. Their customer service is similarly unhelpful, constantly deferring and promising updates. It's like a broken record with no follow-up. I'm always the one who calls, and I'm sick of it. I'll file complaints everywhere I can. What a letdown! I'll never shop here again!
I placed an order from Stradivarius on July 4, and today is July 23—yet I still haven’t received my package. Neither Stradivarius nor UPS Turkey is taking responsibility for the delay. When I contacted UPS to get an update, I was shocked by their response. They claimed they attempted delivery at 10:...
The order I gave on November 24th has still not been delivered to me. There is no such service as Stradivarius customer service. There is no response from any of the communication channels posted there. There is no one we can talk to and tell our troubles to. Artificial intelligence keeps writing th...
The November discount products I purchased from Stradivarius were returned to the company by UPS Turkey without being delivered to my address. And it got returned. This situation, which happened during the November discount period, leaves a question mark in one's mind. In the end, there is customer ...
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
I am incredibly frustrated with Stradivarius for choosing to work with Scotty as their delivery service. I've been waiting for my package for four days, and every day, they falsely update the status saying they "couldn’t find my address." This is simply untrue, as I’ve been home waiting each day. On...
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