When I got home, I realized that the boot I bought from the Stradivarius Optimum store was defective, and I went to the Hilltown store for an exchange. The lady who took care of me at the cashier started filling out the review form without listening to me in any way. Although I said it was defective when I bought it from the store, it did not write it on the form and showed it as if it was a user error. The two heels of the boot were of different colors and he used a phrase as if this was painted. Still, no information was given and the attitude of that lady was really rude. I demand a fair and fast resolution.
Two months ago, I purchased a pair of Skechers Bounder 2.0 sandals from the Skechers Hilltown store. In a short time, the sole of the right sandal became discolored and turned black. I took the product back to the store, and it was sent in for inspection. However, the exchange request was denied, an...
Three days ago, I purchased a pair of Skechers shoes from FLO, and within a very short time a serious odor problem developed. Concerned about this, I returned to the store with my receipt and requested a product exchange. Instead of processing my request directly, the store staff took photos of the ...
When I got home with my brand-new pair of Skechers, I was disappointed to discover a major defect. The heel of the right shoe appeared to be higher than the left, and the shoe was half an inch longer on the right foot. As someone who places a high priority on foot comfort and quality, not satisfied ...
For some time, I was a devoted client of Stradivarius, but lately my experience has caused me to regret every purchase. Nearly two months ago, I returned a pair of boots using all the correct procedures. I first got an email declaring my refund in process. Weeks passed without any indication of the ...
I recently purchased a pair of shorts from Zara. Upon noticing a slight thread defect in the product, I decided to exchange it. However, since my size was unavailable, I opted for a refund. To my dismay, the store manager adamantly refused the return, claiming the item had been worn. Despite my prot...
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