Skechers Shoes Have Uneven Sizing and Poor Customer Service

May 29, 2023 11:08 pm
27

When I got home with my brand-new pair of Skechers, I was disappointed to discover a major defect. The heel of the right shoe appeared to be higher than the left, and the shoe was half an inch longer on the right foot. As someone who places a high priority on foot comfort and quality, not satisfied with what they look like. I went to the store where I made the purchase as soon as I realized I needed to find a solution. They suggested I send the shoes in for an evaluation at the appropriate firm. I agreed, and now I'm waiting to hear back from them to see if we can come to an agreement. But to my dismay, they flat-out denied my claim, saying the problem didn't exist. This is when things start to get really discouraging, though. These shoes were a substantial investment for me, a hardworking person making the federal minimum wage. From a well-known company like Skechers, I expected a lot more, but I was left disappointed.

May 30, 2023 9:08 am (10 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center 0850 488 02 00

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Skechers Shoes Caused Foot Issues Due to Deformed Soles

December 19, 2024 11:13 am
15
Skechers Shoes Caused Foot Issues Due to Deformed Soles
1
Aslı is completely dissatisfied with the result

My Skechers Shoes Fell Apart After One Season of Use

April 16, 2:17 pm
15
My Skechers Shoes Fell Apart After One Season of Use
My Skechers Shoes Fell Apart After One Season of Use
My Skechers Shoes Fell Apart After One Season of Use
My Skechers Shoes Fell Apart After One Season of Use
+1
1
Erhan is completely dissatisfied with the result

Skechers Shoes Chronic Heel Lining Tear

May 21, 2024 6:42 pm
113
Skechers Shoes Chronic Heel Lining Tear
Skechers Shoes Chronic Heel Lining Tear
Skechers Shoes Chronic Heel Lining Tear
1
Hüseyin is completely dissatisfied with the result

Skechers Shoes Fabric Measurements Misaligned Between Right and Left Foot

Hüseyin
June 23, 2023 11:08 pm
35
Skechers Shoes Fabric Measurements Misaligned Between Right and Left Foot
Skechers Shoes Fabric Measurements Misaligned Between Right and Left Foot
Skechers Shoes Fabric Measurements Misaligned Between Right and Left Foot
Skechers Shoes Fabric Measurements Misaligned Between Right and Left Foot
+1

My Skechers Shoes Tore After 5 Months and Weren’t Replaced

April 16, 9:41 am
7
My Skechers Shoes Tore After 5 Months and Weren’t Replaced
My Skechers Shoes Tore After 5 Months and Weren’t Replaced
Report a Similar Issue