On November 9, 2025, after being redirected from Trivago, I accidentally made a reservation for the wrong date—one day earlier—on Stayforlong’s website for Nippon Hotel in Taksim, Istanbul. My reservation number is 753nyq. I paid a total of $73 USD with my credit card. As soon as I realized the date was incorrect, I sent four separate emails to Stayforlong requesting a date change, but I have not received any response. There are no other contact options on their website, and it is impossible to reach customer service. Additionally, during the reservation process, no warnings or information were provided regarding cancellations or changes.
I believe Trivago should be more careful about the websites they redirect users to. When using a trusted platform, one expects reliability—not this kind of inconvenience. I request that Stayforlong correct my reservation, and I ask that Trivago be more attentive about the third-party sites they partner with.
I made a hotel reservation through Trivago, which redirected me to Stayforlong. The payment went through without issues, and everything seemed fine—until I received an email saying the reservation was never completed. I was shocked because the money had already been withdrawn from my account. The w...
On November 6, 2025, I made a reservation through the Stayforlong website for the Mercure Hotel in Trabzon, with check-in on November 10, 2025, and check-out on November 11, 2025. I received a confirmation email with the code X7B91R, and the payment of $75 USD was charged to my İş Bankası credit car...
On October 29, 2025, a reservation was made on Stayforlong for the Double Three Moda Hotel without my knowledge or consent. The reservation number is 8xwlq5. My younger sibling, who is very young, accidentally accessed the site while playing a game and made the booking in my name using my card. This...
On November 14, I tried to book a hotel in Adana through Trivago, which redirected me to Stayforlong. I completed my reservation for two rooms, but just 30 minutes later, I received an email stating that the rooms were unavailable, and my reservation was canceled by Stayforlong. Despite the cancell...
I booked a stay at Hilton Kozyatağı Istanbul through Stayforlong via Trivago. However, when I contacted the hotel, they said there was no record of my reservation. To avoid issues, I made another booking. Later, when I checked my credit card statement, I saw that I had been charged twice for the sam...
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