Stayforlong has been a complete letdown. They don’t even bother speaking with customers over the phone, and the so-called assigned representative feels like an automated bot. I requested a date change for my reservation and was shocked to receive an extra charge of ₺14,500 on top of what I already paid—bringing the total cost of my trip to ₺51,548.
Yet when I checked the exact same hotel on their own website for the same dates (November 11–15) as a new booking, it showed a total of just ₺46,220. How can this be explained? Why am I being penalized for making an early reservation and trusting your service?
I’ve already paid ₺2,749, and I demand one of the following:
The updated total should be reflected as ₺46,220, with my previous payment deducted—leaving a balance of ₺43,500, or
A full refund of my ₺2,749.
I booked a stay at The Stay Ortaköy Hotel in Istanbul through Stayforlong via Trivago. Since the booking did not include a free cancellation option, I paid extra to add a cancellation policy. However, just an hour after receiving my confirmation email, I had to reschedule my stay for a week later. ...
I booked a hotel through Stayforlong (Reservation #SH22677523) after comparing prices on TripAdvisor. Their site showed a significantly lower price—₺13,000 cheaper—for Granada Luxury Belek, so I made the reservation and paid in full. However, when I called the hotel to confirm, they asked if I was ...
I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of my reservation in their system. However, Stayforlong already charged my credit card for the full amount. Now, I’m stranded in the hotel lobby, waiting, with nowhere to stay. The ...
I booked a hotel room through Stayforlong and paid immediately at 07:50 in the morning. Everything seemed fine until 17:50 the same day, when they suddenly canceled my reservation—without providing the service I paid for. When I contacted the hotel directly, I was told that rooms were still availabl...
Do not book anything through Stayforlong. I made a hotel reservation via their platform, only to have them cancel it themselves without warning—and the worst part? They never refunded my money. Despite multiple attempts to get support, all I receive are automated email replies that don’t address the...
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