Bülent

Verified

Member since February 2010

Complaints

Profilo KM10611JTR Dryer Arrived Damaged, Door Broken - No Replacement Offered

December 3, 2025 11:39 AM55

On 14.11.2025 I purchased a Profilo KM10611JTR 10 kg heat pump dryer via n11 from an authorized Profilo seller, and the ...product was delivered by cargo on 18.11.2025. During the first opening and control carried out by the authorized service on 29.11.2025, it was determined that the machine’s door wa...

Profilo KM10611JTR Dryer Arrived Damaged, Door Broken - No Replacement Offered

Arçelik Authorized Service Center Communication Issue

Bülent

Arçelik

August 30, 2025 3:44 PM17

I contacted the Arçelik authorized service in Ankara at 0312 3296567 for the installation of my newly purchased Altus AL... KM 1160 model appliance. The technician who came for installation said they would return on Monday or Tuesday to change the door direction. However, when I called back to confirm,...