On the StarMaker app, even though I have not bothered any users or violated any rules, my account (Username: zakir, ID: 100115648***) has been muted since October 14. The only explanation given was a generic “rule violation” message. Despite contacting in-app support many times, I have received no clarification about what the violation supposedly was, and I keep getting the same automated responses. I have not been able to speak with any actual representative.
I began my VIP membership at the beginning of October, paying approximately $99 by credit card. Since October 14, I have not been able to use the service at all. I am requesting cancellation of my membership and a refund of the amount I paid. However, I keep receiving automatic replies about this as well, and my issue is not being resolved.
I use an Android phone. I request that my issue be clarified as soon as possible and that my membership be canceled and my payment refunded.
For about a week, I’ve been getting muted repeatedly on the Star Marker app under the username “snmrcnata,” without any valid reason. I don’t use offensive language, nor do I disturb anyone. In fact, I warn others to behave properly, and I have never had a negative interaction with anyone. Despite t...
For about a year, I have been receiving a “multiple account” or “risky account” warning on the StarMaker app on my Xiaomi Note 11 Pro. When I log in, my account (𝓑𝔂𝐙𝐚𝐇𝐚𝐑𝐲𝐀s) is flagged this way, and I cannot join any party rooms or live sessions. To fix the issue, I deleted and reinstalled...
I log into the Star Maker app with the username “Ali_Ömür5555.” However, for some time now, I haven’t been able to enter any rooms. I keep getting a warning that says “due to account overload or risk,” and because of this, my access to all rooms is completely blocked. I haven’t made any payments an...
I’ve been using the StarMaker app for about five years, but I was recently banned and I still don’t understand why. I always follow the rules, yet I cannot figure out the reason for this ban. These warnings keep appearing. When someone else checks my account, I still cannot log in, and I can’t even ...
A family member of ours received an access ban on their StarMaker account and device months ago, for a reason even they do not know. Despite submitting multiple complaints, no representative has provided any explanation about what happened, nor has anyone made an effort to resolve the issue. At this...
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