On April 2, 2026, while returning from a business trip, I purchased a caramel macchiato and a latte from the Starbucks branch located near Gate 106 in the domestic departures area of Esenboğa Airport.
Since that day, both my colleague and I have been experiencing severe diarrhea, vomiting, headaches, and fatigue. The only thing we both consumed in common that day was the Starbucks coffee, and these symptoms have significantly affected our well-being.
Shortly after the incident, I visited a healthcare provider. The doctor stated that something I ate or drank may have caused this reaction. The symptoms began approximately 4–5 hours after consuming the drinks, which raises serious concerns about the hygiene and quality of the products we purchased.
Paying approximately $22 for two coffees and then experiencing such a situation is extremely disappointing, especially from a brand like Starbucks, where higher standards are expected.
We request that the freshness of the ingredients, storage conditions, and hygiene practices at the Esenboğa Airport Starbucks branch be thoroughly investigated. If necessary, staff and product inspections should be carried out, and we expect a clear and detailed explanation to be provided to us.
Additionally, considering the health issues and inconvenience we have experienced, we request appropriate compensation for this situation.
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starbucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th...
On June 24, 2025, at 22:56, I ordered two Iced Latte Macchiato Grande drinks from the Starbucks branch at Ankara Esenboğa Airport. Due to the crowd and a dispute at the counter between the cashier and another customer, the atmosphere was tense, and I made my payment without checking the amount. Late...
On 27 August, I ordered from Starbucks Maslak. After my order, I could not eat the cheese sandwich because it tasted bad and threw it away after a few bites. I continued to drink my coffee. A few hours later, I was hospitalized with severe headache, abdominal pain, and vomiting diarrhea. I learned t...
I would like to relate to you the unfortunate experience that I had. My severe food poisoning began after I drank coffee from the Starbucks location in Bilkent. This was followed by an extended period of being sick to my stomach and having diarrhea and vomiting continuously. The ordeal started at 5:...
On December 19, 2024, I purchased a cheesecake from Starbucks, only to discover a bug inside. Alongside it, I ordered a caramel macchiato, which turned out to be nothing more than water and coffee—it lacked milk and any proper preparation. This experience was both unpleasant and unacceptable for a ...
Comments