On December 19, 2024, I purchased a cheesecake from Starbucks, only to discover a bug inside. Alongside it, I ordered a caramel macchiato, which turned out to be nothing more than water and coffee—it lacked milk and any proper preparation.
This experience was both unpleasant and unacceptable for a brand like Starbucks. I expect the store to take responsibility for this incident and offer a resolution. The products I received were far below the expected standards, and I am requesting compensation or replacement for the items. Starbucks, please address this issue promptly and ensure your products meet the quality customers expect. I look forward to a swift response.
I’m shocked and disgusted by what I found in my recent Starbucks packaged coffee. Just two days ago, I ordered a bag of Starbucks filter coffee through the Yemeksepeti app. Today, while transferring the coffee into a storage jar, I discovered a dead insect inside the sealed package. This is absolut...
I recently bought a Brownie Cheesecake from the Starbucks Arena Park branch, a dessert we've enjoyed before for its freshness and flavor. However, this time the product was far from what we expected. The taste was off, the texture wasn’t fresh, and overall it lacked the quality we had come to associ...
On Thursday, February 6, I placed an order for six coffees from Starbucks through the Yemeksepeti app. While four coffees arrived intact, two were spilled with their lids open. The delivery courier took back the damaged coffees, assuring me that Starbucks would send replacements. However, eight days...
I’ve had two disappointing experiences with Starbucks coffee recently. Both times, the coffee I ordered tasted like water mixed with powdered milk, completely lacking the quality I expect. The first time, I let it slide, thinking it was a one-off issue. However, the second time it happened, I reques...
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starbucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th...
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