Smule charged me twice for VIP, how can I contact support to fix the billing issue?

About a week ago, I purchased a yearly VIP membership for the Smule app through the Google Play Store on my Samsung Galaxy A53. The payment of 205 was successfully processed, yet my VIP status has not been activated in the app. I continue to see the message “Become a VIP” even though my purchase wen...

On Wednesday, October 1, I accidentally subscribed to the Smule app, and 420 was charged to my card immediately. On my Android phone, the subscription price was shown as 32, yet the amount withdrawn was much higher. It appears the payment was processed in dollars and converted at an inflated rate, w...

I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...

I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...

On September 9, 2025, I paid 271 for a yearly VIP subscription on the Smule app using my Apple ID. The payment was successfully completed, and I have the receipt as proof. However, when I tap the “Sing” button in the app, it still asks me to pay again, and my VIP membership isn’t activated. I tried...

Why is my Smule account not recharged without any intimation? I kindly request that my Smule account be continued immediately, as I want to keep singing in the Smule app. Right now, my account is not working, and today I wanted to continue singing. I already tried restarting the app and checking my ...

On June 17, 2025, I attempted to sign up for a Smule VIP membership, but the platform charged me three separate times without ever activating my VIP status. This is completely unacceptable and feels like a blatant abuse of trust. I’ve paid multiple times expecting to receive the service I was promis...

Why aren't the inquiries we submit here receiving any responses? When can we expect Smule representatives to start treating everyone with fairness and equality? When will they stop showing bias towards their personal connections and begin considering the broader perspective? When will they finally s...