On September 9, 2025, I paid 271 for a yearly VIP subscription on the Smule app using my Apple ID. The payment was successfully completed, and I have the receipt as proof. However, when I tap the “Sing” button in the app, it still asks me to pay again, and my VIP membership isn’t activated.
I tried logging out and back into the app, but the issue persists. I also contacted Smule customer support, yet I haven’t received any response so far. I’m using an iPhone 8 in Çeşme, İzmir, and I renewed my membership because my previous subscription had expired — but the new VIP benefits have not been applied to my account.
I request that my VIP membership be activated immediately and that the issue be resolved as soon as possible, since the payment was processed successfully and the transaction receipt is available.
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
On June 17, 2025, I attempted to sign up for a Smule VIP membership, but the platform charged me three separate times without ever activating my VIP status. This is completely unacceptable and feels like a blatant abuse of trust. I’ve paid multiple times expecting to receive the service I was promis...
On September 30, 2025, I made a payment for a ChatGPT Plus subscription through the App Store. The payment was successfully completed, and I received both the payment confirmation email and the receipt (Transaction ID: MSHN0GD7HZ). I’m using an iPhone 13 Pro Max and currently live in Istanbul. My Ap...
About a week ago, I purchased a yearly VIP membership for the Smule app through the Google Play Store on my Samsung Galaxy A53. The payment of 205 was successfully processed, yet my VIP status has not been activated in the app. I continue to see the message “Become a VIP” even though my purchase wen...
My VIP membership in the Smule app appeared normally on my Samsung device, but after switching to an iPhone, it stopped showing up. I’ve been dealing with this issue for about three hours since changing my phone. I purchased my VIP membership through Google, and I’m logged into my account using my G...
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