Smule Customer Service Complaint

Why aren't the inquiries we submit here receiving any responses? When can we expect Smule representatives to start treating everyone with fairness and equality? When will they stop showing bias towards their personal connections and begin considering the broader perspective? When will they finally stop discrimination? Do Smule officials prioritize their own friends over others? Who are they representing? I would appreciate an explanation. I have reached out to multiple sources, expressing my disappointment in this situation.