On June 17, 2025, I attempted to sign up for a Smule VIP membership, but the platform charged me three separate times without ever activating my VIP status. This is completely unacceptable and feels like a blatant abuse of trust. I’ve paid multiple times expecting to receive the service I was promised, but instead, I was left with nothing but frustration and missing funds.
If Smule is going to charge users without actually delivering the membership, what is the point of paying? I’m not asking for anything unreasonable — either activate my VIP account immediately or refund every cent you took.
I’m very disappointed by this experience. Smule needs to respond and resolve this quickly. Ignoring paying customers and failing to deliver promised features damages your credibility. Please fix this immediately.
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
On September 9, 2025, I paid 271 for a yearly VIP subscription on the Smule app using my Apple ID. The payment was successfully completed, and I have the receipt as proof. However, when I tap the “Sing” button in the app, it still asks me to pay again, and my VIP membership isn’t activated. I tried...
I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...
I renewed my ChatGPT subscription three times this month, but despite these payments, I still cannot access my subscription benefits. Each renewal resulted in a charge, yet my account remains inactive, and I am unable to use the features I paid for. This situation has caused me significant frustrati...
I am unable to access my Smule account due to a persistent network error message, despite having a stable internet connection. As a VIP member, I find this situation frustrating and would appreciate a prompt resolution. This issue has been ongoing since yesterday, yet no information has been shared ...
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