On Wednesday, October 1, I accidentally subscribed to the Smule app, and 420 was charged to my card immediately. On my Android phone, the subscription price was shown as 32, yet the amount withdrawn was much higher. It appears the payment was processed in dollars and converted at an inflated rate, which makes no sense for a local transaction.
I request a full refund of the 420 charge to my card as soon as possible. If my refund is not processed promptly, I will file a complaint with the Consumer Protection Board and pursue legal action.
I expect Smule and Google Play to correct this overcharge and ensure users are clearly informed about currency conversions and pricing differences before payment.
I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
I have never used the BetterMe app, yet since April, my credit card has been charged twice every month through Google Play Store — ₺420 and ₺320 — totaling about ₺740 per month. So far, I have been charged approximately ₺3,600 without my consent. I attempted to cancel the subscription, but no releva...
My 4-year-old niece accidentally purchased a subscription in the Snapchat app that I use on my Redmi Note 12 device. I noticed a $8 charge on my bank statement and immediately canceled the subscription through the “Subscriptions” section in Google Play Store. Both the purchase and cancellation took ...
I recently noticed a charge of ₺420 from BetterMe for a Yoga program that I never subscribed to. I didn’t request this membership, and the app isn’t even installed on my phone. I have no idea how this charge occurred and would like immediate assistance in resolving this issue. Please refund the amou...
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