About a week ago, I purchased a yearly VIP membership for the Smule app through the Google Play Store on my Samsung Galaxy A53. The payment of 205 was successfully processed, yet my VIP status has not been activated in the app. I continue to see the message “Become a VIP” even though my purchase went through.
I have not received any error messages, and I have no way to contact Smule’s customer service directly regarding this issue. My username is Muhammed_44___44.
I request that my VIP membership be activated immediately, as the payment was completed successfully and the delay in activation is causing unnecessary inconvenience.
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
My VIP membership in the Smule app appeared normally on my Samsung device, but after switching to an iPhone, it stopped showing up. I’ve been dealing with this issue for about three hours since changing my phone. I purchased my VIP membership through Google, and I’m logged into my account using my G...
On September 9, 2025, I paid 271 for a yearly VIP subscription on the Smule app using my Apple ID. The payment was successfully completed, and I have the receipt as proof. However, when I tap the “Sing” button in the app, it still asks me to pay again, and my VIP membership isn’t activated. I tried...
I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...
On June 17, 2025, I attempted to sign up for a Smule VIP membership, but the platform charged me three separate times without ever activating my VIP status. This is completely unacceptable and feels like a blatant abuse of trust. I’ve paid multiple times expecting to receive the service I was promis...
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