My Stanley thermos is leaking, and I have reported this issue multiple times via WhatsApp and Instagram, yet I have received no response. How long am I supposed to wait? Why is Stanley ignoring customer complaints?
The lid is defective—it leaks when placed in my bag, making it completely unreliable for travel. I purchased this thermos expecting quality and durability, but instead, I’m left with a product that doesn’t function properly and a customer service team that won’t even reply.
Stanley, I demand a solution! Either replace my faulty lid or provide a fix immediately. A thermos that can’t hold liquid properly is unacceptable!
I submitted a recall request for my Stanley thermos after it was confirmed—based on its serial number—that the lid was part of a defective production batch. Stanley told me not to use the thermos until the new lid arrives and estimated a waiting time of 7 to 9 weeks. That’s already a long delay, but...
On 09.07.2024, I purchased a Stanley 1.4L thermos, but after only 3-4 uses, it started leaking from the lid. I contacted the seller, and they directed me to Stanley's service. Despite completing all the necessary return steps on the Kutupayısı website, my return was rejected due to "missing informat...
I purchased a Stanley thermos two years ago, trusting the brand’s reputation and the promise of a lifetime warranty. Unfortunately, it has started to leak, which completely defeats the purpose of a thermos. Even worse, although I’ve only ever carried it safely inside my backpack, the exterior is now...
I purchased a Stanley thermos and utilized it for approximately 5 months before encountering an issue with leakage from the lid. I reached out to Stanley's lifetime warranty service, and they assured me that they would get back to me. However, it has been a month now and I still haven't received any...
I've been waiting for over 65 days for Stanley to replace my defective thermos, and I'm still no closer to getting a resolution. I followed all the instructions to the letter, but they still haven't sent me a replacement. What's even more frustrating is that they only offer customer support through ...
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