I booked a flight through a website I was redirected to from Skyscanner, but the website seems suspicious. How can I get a refund through them if there's a problem with the booking platform?

If you need to change, cancel, or refund a flight booking made through a Skyscanner-directed website, contact the travel provider directly. Skyscanner is a travel search engine and doesn't handle bookings or payments. Contact your airline or travel agent.

If you paid for the flight with a credit card and can't resolve the issue with the travel provider, you can file a chargeback. Chargebacks involve disputing the transaction with your credit card company to recover funds if the service wasn't as advertised or the booking platform was down.

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