On June 25th, I booked a flight through Tickets.com.tr after being redirected from Skyscanner, thinking I had found a cheap deal. I paid the listed price without issue, but soon after, I came across numerous online complaints about this agency. Concerned, I checked my flight on the airline’s official website and discovered that the departure flight at 03:50 did not exist there at all—there was no such flight number or schedule listed.
Within a few hours, I received an email from Tickets.com.tr stating that “tickets at this price are sold out,” and my payment was refunded. However, by that time I had already made non-refundable hotel reservations based on the original flight times. Now I’m forced to purchase new tickets for the same dates at a much higher price, causing me financial strain and major disruption to my plans.
I demand an official apology and compensation for the economic loss caused by this misleading process. This entire experience was avoidable and deeply frustrating. Please resolve this matter within 14 days.
On January 8, 2025, I searched for Ankara-Jeddah flights on the Skyscanner app and was directed to Tickets.com.tr, where I purchased two tickets for ₺5464.98. A few hours later, I received an email stating: "Thank you for booking with reference number 5M9117GM. Unfortunately, the airline has remove...
I purchased a flight ticket from Tickets.com.tr, and shortly after, I received an email stating: "Dear Customer, your flight reservation has been made, and the ticketing process is ongoing." However, my ticket has still not been sent to me, even though the payment was processed. I booked this tick...
While I was in Saudi Arabia, I wanted to purchase a return ticket through Skyscanner. On their site, I bought a ticket from a company called Tickets.com.tr for ₺2,990. However, the ticket was never delivered to me, and I had a hard time getting my money back. This delay caused my return trip to be p...
On September 8, 2025, at 19:30, I purchased a Turkish Airlines flight ticket through Skyscanner, with the payment processed by Iyzico. However, without my permission or knowledge, my card details were later compromised. On September 11 and 13, 2025, unauthorized charges totaling ₺2,834 were made und...
On October 3, 2025, I purchased a ticket for the Ankara–Baku flight operated by Azel Airlines through the Skyscanner app. My reservation number was SQERB29J, and I paid ₺8,356 for the ticket. However, when I arrived at the airport, I was informed that my ticket had been canceled without any prior no...
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