Hello everyone, I purchased a ticket through Gotogate, a partner of Skyscanner, for ₺75,000. Shortly after, I was informed that the ticket had been canceled. I can't fathom the reason behind it. Immediately, we made another attempt to book and successfully secured another ticket via Mytrip.com, this time for ₺71,000. But you know what? Unfortunately, the second ticket was also canceled, but this time it happened just an hour later. Currently, we have no information regarding the status of our ₺140,000. We are unsure about the procedures for canceling and receiving refunds. We need to book a ticket as soon as possible, but unfortunately, we are unable to do so at the moment. We find ourselves in a dire situation, feeling completely helpless.
My flight with Air Serbia got canceled out of nowhere, and the middleman agency, Gotogate, is taking forever to process my refund. There ain't no customer service rep available even on the search site, Skyscanner. When I called Gotogate, they informed me that the request had been sent to Air Serbia,...
On June 25th, I booked a flight through Tickets.com.tr after being redirected from Skyscanner, thinking I had found a cheap deal. I paid the listed price without issue, but soon after, I came across numerous online complaints about this agency. Concerned, I checked my flight on the airline’s officia...
I purchased a flight ticket from Tickets.com.tr, and shortly after, I received an email stating: "Dear Customer, your flight reservation has been made, and the ticketing process is ongoing." However, my ticket has still not been sent to me, even though the payment was processed. I booked this tick...
While I was in Saudi Arabia, I wanted to purchase a return ticket through Skyscanner. On their site, I bought a ticket from a company called Tickets.com.tr for ₺2,990. However, the ticket was never delivered to me, and I had a hard time getting my money back. This delay caused my return trip to be p...
On September 8, 2025, at 19:30, I purchased a Turkish Airlines flight ticket through Skyscanner, with the payment processed by Iyzico. However, without my permission or knowledge, my card details were later compromised. On September 11 and 13, 2025, unauthorized charges totaling ₺2,834 were made und...
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