It’s unbelievable that in this day and age, a global platform like Skyscanner doesn’t offer any direct phone support. I need to cancel a flight ticket I purchased, but there's no way to reach anyone by phone. I’ve sent emails, but no one replies—no confirmation, no follow-up, nothing.
How can a company that handles international bookings not have a customer service line? I’m facing a time-sensitive issue, and being forced to wait around for an email response (if it ever comes) is completely unacceptable.
Skyscanner, I demand immediate action. I don’t want an automated email or a vague template response—I want a real person to call me and resolve my ticket cancellation. Make your service accessible and stop ignoring your customers.
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
My Wizz Air tickets, with order numbers 1009-214-726 and 1017-568-072, were canceled by the airline. I purchased these tickets with a cancellation guarantee and have been fighting for a refund for over a month. During my numerous conversations with Skyscanner customer representatives, I have been to...
I purchased a flight ticket from Tickets.com.tr, and shortly after, I received an email stating: "Dear Customer, your flight reservation has been made, and the ticketing process is ongoing." However, my ticket has still not been sent to me, even though the payment was processed. I booked this tick...
I am absolutely furious with Skyscanner and XL Rent! I rented a car through Skyscanner, and just one day before my vacation, the reservation was canceled! To make matters worse, the "solution" offered by XL Rent was to cancel through Skyscanner and then rebook directly with them, but at exorbitant n...
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