I bought a pair of Skechers Hillcrest sneakers expecting long-term comfort and durability. Unfortunately, the shoes didn’t even last six months. The sole completely collapsed, becoming hard and uncomfortable to walk on. Even worse, a visible one-centimeter hole appeared on the side fabric of the shoe. Given that the product was still under warranty, I took the shoes to the store. They assured me that they would send the pair to Skechers for inspection.
I waited for about a month, only to be told that both exchange and refund were denied, and I received the shoes back without any fix. This is deeply disappointing. How can a reputable brand like Skechers have a midsole collapse in such a short time, and yet claim this is not covered under warranty?
These shoes were not abused—just worn for daily use. A shoe priced at this level should not fail so quickly. I didn’t expect to be dismissed without explanation. I sincerely hope Skechers takes accountability for this and provides a resolution. This is not just a product failure—it’s a customer trust issue.
I ordered a pair of Skechers directly from their official website, expecting quality and durability from a well-known brand. Unfortunately, just one week after I started wearing them, the heel area completely collapsed and lost its structure. The shoes became uncomfortable and nearly impossible to w...
I bought a pair of Skechers sneakers from the official store, and despite only wearing them for a single season, they’ve become completely unusable. The heel is torn, there’s a hole forming, the shiny side details have peeled off, and the overall structure of the shoe is badly deformed. They're now ...
I purchased a pair of Skechers sneakers in March 2024, and despite wearing them only occasionally, the sole has collapsed, and the heels are showing significant wear. When I brought the shoes to the store for inspection, I was told there was “no manufacturing defect.” It's been six months since I bo...
I purchased a brand-new pair of Skechers shoes from an official store, and within just one month, the soles began to flatten and collapse. As a result, wearing the shoes started causing posture problems and back pain, which I’ve never experienced with any other footwear. I submitted the shoes for i...
I bought a pair of Skechers shoes from the store in November. At the time of purchase, I was told the product was under warranty and that I could bring it in if I experienced any issues. It was a high-priced, stylish pair—so I trusted the brand and paid accordingly. Five months into wearing them, t...
Comments