1
Murat is completely dissatisfied with the result

Poor Quality Shoes and Poor Customer Service from Skechers

February 23, 2023 10:46 am
14

I bought a pair of shoes from the Izmir Optimum Skechers store in November 2022 for 1800 TL, but after only 3 months of use, there were holes on both sides of both shoes. When I took the shoes to the store's warranty department in February 2023, they said there was no problem with the way they were made and I had 30 days to return them or they would be destroyed. This is not good customer service from a company that can't even admit that their product is broken after only 3 months. If there were no mistakes in making shoes with seams on the sides, it would be clear that they were just made poorly. I really don't think you should buy anything from this store because it's a waste of money.

February 23, 2023 10:50 am (3 minutes after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center 0850 488 02 00

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