I bought a pair of Skechers Prismatrons kids’ shoes, and within just one month, the front sections started peeling and separating from the sole. I immediately submitted them for inspection, expecting the brand to stand behind its product. Instead, I received a generic response stating that no manufacturer defect was found, and my claim was denied.
We have never experienced such poor durability with any other brand—not even with cheaper alternatives. We paid nearly double the price compared to other children's shoes, trusting Skechers for its quality. But what we received is completely unacceptable.
If a pair of kids’ shoes starts falling apart after only a month of light use, I can’t even imagine the condition they’d be in after a year. Clearly, the material and workmanship are not what Skechers claims them to be.
This will be our first and last purchase from the brand. If you market yourself as a premium brand, then you must stand behind your products—especially when sold at such a high price point.
Skechers, I’m calling on you to take responsibility. Either replace the defective product or issue a refund. Parents should be able to trust that their children’s footwear is safe, durable, and fairly supported when issues arise.
I purchased two pairs of Skechers shoes for my children, and within just three months, the toe areas on both pairs began to peel badly. I brought them to the store and requested an inspection. Even the store staff were surprised by the level of wear in such a short time. One pair belongs to my 6-ye...
I bought a pair of Skechers shoes, and after just two months, the fabric started to pill and look worn out. I sent them in for inspection, expecting a solution, but they simply replied that there was "nothing they could do"—basically blaming me instead of the poor quality of the product. I also bou...
I bought a pair of Skechers shoes, and to my shock, they split apart along the entire sole shortly after I started wearing them. What’s even more frustrating is that I’ve used this exact model in the past and never encountered such a manufacturing flaw. This time, the shoe literally came apart, some...
I purchased a pair of Skechers shoes for my son, trusting the brand's reputation, but was left extremely disappointed. Despite only being worn indoors at his preschool—and only for a few hours per day—the shoes completely fell apart in just 8 months. No rough outdoor play, no washing, no misuse. Yet...
I purchased Skechers kids' shoes five months ago, trusting the brand’s reputation for quality and durability. Unfortunately, the experience has been nothing but a disappointment. First, the light-up feature stopped working, and the Velcro straps lost their grip. I sent them in for a warranty claim,...
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