On February 7, 2025, my 76-year-old mother-in-law purchased a Singer sewing machine from one of your stores. However, despite buying it brand new, the machine turned out to be defective. Unfortunately, since she is elderly, she misplaced the receipt. When we went to the store to request a return, t...
I purchased a Singer 6160 Brilliance sewing machine, and it hasn’t even been a year, yet it constantly malfunctions. It won’t sew even two simple fabric layers without issues. Every time I try to use it, either the bobbin tension or the thread tension gets messed up. I already took it to service on...
My Singer Fashion Mate sewing machine is still under warranty, yet it constantly malfunctions. The biggest issue is that it sews backward instead of forward, making it completely unusable. I have taken it to an authorized Singer service center twice, but each time, I was either told that the machin...
I purchased a Singer sewing machine three months ago, but I only recently opened the box to set it up. As soon as I assembled it, I realized that the machine was defective. I went to A101, where I purchased it, to report the issue, but they told me to contact Singer directly. However, despite calli...
I purchased a Singer home overlock machine 2.5 months ago, and it has been nothing but trouble. It keeps skipping stitches, making it impossible to use properly. I even traveled to another city just to take it to an authorized service center for repairs. After the fix, it worked for a while, but now...
I purchased a Singer 6160 Brilliance sewing machine in 2023, and despite being under warranty, it has never properly sewn buttonholes. Every time I try, the thread bunches up underneath, making the feature completely unusable. I sent it to the service center, but even after getting it back, the prob...
I bought a Singer home overlock machine a year ago, and it has been nothing but trouble. Just six months after purchase, I had to take it to service, even though I did nothing wrong. They blamed me for “user error” instead of fixing the issue. Three months ago, I contacted the factory directly, and ...
On December 20, 2024, I bought a Singer overlock sewing machine from A101. Shockingly, on the very first use, the pedal didn't work—it just made noise without stitching. Later that evening, it randomly began working, but the next day, when I tried sewing again, the pedal completely stopped respondin...
I purchased a Singer overlock machine on December 25, 2025, and in less than a month, it has already become unusable. The blade won’t cut, and the thread keeps snapping, making it impossible to sew properly. I took it to an authorized service center, expecting a solution, but as soon as they saw the...
I purchased the Singer 6660 sewing machine with high hopes, but I was let down almost immediately. Within just 10 minutes of first use, the bobbin case rotated out of place, causing the machine to malfunction. I sent it back to the store and requested a replacement. Instead of a new unit, it was rep...