Singer Fashion Mate Sewing Machine Malfunctions – Won’t Sew Properly

My Singer Fashion Mate sewing machine is still under warranty, yet it constantly malfunctions. The biggest issue is that it sews backward instead of forward, making it completely unusable.

I have taken it to an authorized Singer service center twice, but each time, I was either told that the machine was fixed or that there was no problem. However, the issue remains the same, and I still cannot use my sewing machine properly.

If even the authorized service centers cannot fix it, what am I supposed to do? This is a complete waste of money! Singer, take responsibility and either properly repair or replace my machine! Has anyone else had this issue? I expect a resolution immediately!