I purchased a Singer 6160 Brilliance sewing machine in 2023, and despite being under warranty, it has never properly sewn buttonholes. Every time I try, the thread bunches up underneath, making the feature completely unusable. I sent it to the service center, but even after getting it back, the problem remains. Why hasn’t this been fixed? A brand-new machine should not have this issue from day one. I regret choosing Singer, as this has been nothing but frustration. I expect an immediate solution—whether it’s a proper repair or a replacement. Singer, take responsibility and resolve this issue instead of leaving customers stuck with faulty products!
I purchased the Singer Brilliance 6180 from Trendyol in 2024, and it’s been a complete letdown. The machine has major functionality issues, especially when using the buttonhole feature—it bends or completely breaks the needle every time. This is not just a minor flaw; it's a serious defect that ruin...
I purchased a Singer 6160 Brilliance sewing machine, and it hasn’t even been a year, yet it constantly malfunctions. It won’t sew even two simple fabric layers without issues. Every time I try to use it, either the bobbin tension or the thread tension gets messed up. I already took it to service on...
I purchased a Singer overlock machine on December 25, 2025, and in less than a month, it has already become unusable. The blade won’t cut, and the thread keeps snapping, making it impossible to sew properly. I took it to an authorized service center, expecting a solution, but as soon as they saw the...
My Singer Fashion Mate sewing machine is still under warranty, yet it constantly malfunctions. The biggest issue is that it sews backward instead of forward, making it completely unusable. I have taken it to an authorized Singer service center twice, but each time, I was either told that the machin...
I bought a Singer home overlock machine a year ago, and it has been nothing but trouble. Just six months after purchase, I had to take it to service, even though I did nothing wrong. They blamed me for “user error” instead of fixing the issue. Three months ago, I contacted the factory directly, and ...
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