On December 20, 2024, I bought a Singer overlock sewing machine from A101. Shockingly, on the very first use, the pedal didn't work—it just made noise without stitching. Later that evening, it randomly began working, but the next day, when I tried sewing again, the pedal completely stopped responding. When I contacted the authorized service center, they instructed me to send it to Karabük, warning they'd charge me if they found any physical damage. Seriously? How can a brand-new machine break so easily from basic use? A101 customer service wasn't helpful either, insisting I send it for repairs under warranty. Why should I accept repairs on a faulty product used only twice? Singer and A101, I demand a full refund immediately—fix this problem now!
I purchased a Singer sewing machine three months ago, but I only recently opened the box to set it up. As soon as I assembled it, I realized that the machine was defective. I went to A101, where I purchased it, to report the issue, but they told me to contact Singer directly. However, despite calli...
I purchased a Singer overlock machine on December 25, 2025, and in less than a month, it has already become unusable. The blade won’t cut, and the thread keeps snapping, making it impossible to sew properly. I took it to an authorized service center, expecting a solution, but as soon as they saw the...
On February 7, 2025, my 76-year-old mother-in-law purchased a Singer sewing machine from one of your stores. However, despite buying it brand new, the machine turned out to be defective. Unfortunately, since she is elderly, she misplaced the receipt. When we went to the store to request a return, t...
I bought a Singer home overlock machine a year ago, and it has been nothing but trouble. Just six months after purchase, I had to take it to service, even though I did nothing wrong. They blamed me for “user error” instead of fixing the issue. Three months ago, I contacted the factory directly, and ...
I purchased the Singer 6660 sewing machine with high hopes, but I was let down almost immediately. Within just 10 minutes of first use, the bobbin case rotated out of place, causing the machine to malfunction. I sent it back to the store and requested a replacement. Instead of a new unit, it was rep...
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