I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had an unfamiliar wooden lid that I had never seen before.
It wasn’t just the cap—the entire bottle seemed inauthentic. I didn’t even use the perfume once. When I questioned the seller about the unusual packaging, they responded that "new products are now being sold in eco-friendly packaging." I did my research, and Shiseido has made no such change. Their perfumes are still sold in their original packaging.
I immediately returned the item, but my refund request was denied because the product was "opened and not suitable for resale." How am I supposed to check the cap without opening the box? Trendyol’s customer service refuses to help, leaving me with a fake product and no refund.
Trendyol, I demand my refund! Stop protecting fraudulent sellers and take responsibility!
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
Just four days ago, I purchased a bottle of Shiseido Zen perfume, expecting the same quality I’ve trusted for years. To my shock, the packaging was completely different—made of what seems to be cheap wood instead of the elegant glass bottle I’m used to. Even worse, the scent doesn’t last at all. I s...
I purchased a Shiseido Ginza perfume for 2,309.70₺, expecting a high-quality, original product. However, the perfume has almost no scent, no matter how much I spray. It simply does not smell like an authentic fragrance. I reported this issue to the seller, and after smelling the perfume, they also ...
On May 7, 2023, I purchased a Shiseido Zen perfume from Prime Mall Boyner at full price, avoiding discounts to ensure I received a fresh, authentic product. However, when I scanned the barcode on the ÜTS (Product Tracking System), the product was not registered. Suspicious, I took it back to the sto...
I recently purchased a Shiseido Zen perfume for ₺2600 from Sephora, expecting the authentic, long-lasting fragrance I’ve used before. However, the perfume I received smells noticeably different and loses its scent within 5 minutes of application. It’s unlike any genuine Shiseido Zen I’ve ever used. ...
Comments