I had an unpleasant experience at the Bupet Shell Gas Station in Bursa/Osmangazi where the staff exhibited rude and disrespectful behavior. They were unhelpful, displayed odd behavior, and responded with hostility when asked questions. One middle-aged, short, overweight staff member distributing car wash tokens was particularly disrespectful, speaking loudly and harshly as if scolding us. His actions were rude and agitated, creating an uncomfortable atmosphere. We raised our concerns, but they ignored us, leaving us regretful for choosing this station. This isn't the first time such behavior occurred. It's disappointing to witness such disrespect from employees of an otherwise reputable establishment. Many others share similar complaints. We request urgent attention to address this serious issue.
I'm sharing my recent disheartening encounter with Shell Turkey, which has left me frustrated and disappointed. I visited one of their stations and faced two distinct issues, both of which I promptly reported to their staff. However, their response was lackluster, failing to acknowledge the gravity ...
On January 22, 2025, at 08:01, I visited the Shell Seymen Petrol station in Kocaeli Derince (island no. 5-6) to refuel my vehicle. I informed the pump...
I recently got my car washed at the Cihan Petrol BP station located in the Kayalıoğlu neighbourhood along the Manisa Akhisar road. After finishing the task, instead of getting paid, the staff started hurling insults and curses our way. This behaviour is completely unacceptable, particularly coming f...
At the Çeşme Dalyan Shell gas station, I encountered a very rude attendant. He was older, had a black mustache, and a large belly. He yelled at me and refused to clean my windows, despite my filling up the tank. I complained to the manager, but the response I got was, "There's nothing we can do." Th...
While traveling to Ankara, I stopped at the Shell gas station in Kırıkkale (25 km before reaching Kırıkkale center). Despite the women's restroom being occupied, a male cleaning staff member nonchalantly entered and demanded, "Get out, I need to clean," blatantly disregarding privacy and respect. Th...
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