I recently got my car washed at the Cihan Petrol BP station located in the Kayalıoğlu neighbourhood along the Manisa Akhisar road. After finishing the task, instead of getting paid, the staff started hurling insults and curses our way. This behaviour is completely unacceptable, particularly coming from a company with a strong reputation like BP. I kindly request fair compensation for the damages and appropriate payment for the service provided. We operated within the BP brand and found ourselves in a challenging predicament.
I had an unpleasant experience at the Bupet Shell Gas Station in Bursa/Osmangazi where the staff exhibited rude and disrespectful behavior. They were unhelpful, displayed odd behavior, and responded with hostility when asked questions. One middle-aged, short, overweight staff member distributing car...
My vehicle became unusable because the wrong fuel was put in it at BP. We phoned the BP support center and informed them of the situation. We requested assistance in resolving the situation. We went to the station, explained the situation, and they gave us their bosses' phone numbers and told us to ...
On July 29, 2023, I stopped at the Kiliccioglu BP station on the Izmir-Istanbul highway to fill up my Tucson with diesel. To my dismay, my car's fuel warning light illuminated just 15 minutes after refueling, indicating the presence of water in the fuel. Spending more than 36 TL for contaminated fue...
On August 30, I took delivery of my Toyota C-HR from Toyota Gürses Istanbul. At the time of delivery, I noticed visible scratches on the vehicle. However, the delivery staff dismissed my concerns, stating, “This is not a scratch,” and treated us in an insulting and disrespectful manner, as if we wer...
I used the tunnel car wash at the Shell gas station in Egekent2, Menemen, twice and encountered issues both times. During the first wash, the machine flung off my front license plate, causing it to break. In the second wash, my wipers were bent out of shape. I have never experienced these problems w...
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