On March 11, 2025, I received an SMS from Sephora with a 20% discount code valid for all products. However, when I tried to apply the code at checkout, I kept getting an error message stating that the code was invalid.
I attempted to use the code multiple times, but it still didn’t work. The expiration date is clearly stated as April 22, 2025, yet I am unable to redeem the discount. This is extremely frustrating, as I had planned my purchase based on this promotion.
If Sephora is offering discount codes, they should actually be usable. I expect an immediate resolution—either by reissuing a working discount code or applying the discount to my purchase. Please address this issue as soon as possible.
I’m writing to report a frustrating issue I’m having with a Sephora discount code I received. According to the information provided, the code is valid until April 3rd. However, today is March 30th, and the system is already saying that the code has expired—which is simply not true. I have never use...
On December 24th and 25th, I participated in a game through the Sephora app and won a gift code. The code was delivered to me via email, and I attempted to apply it to a basket of items that met the campaign's conditions. However, the code gave an error message and I was unable to use it. I contacte...
I’ve tried every possible method to place an order on Sephora’s online store, from using different devices, switching to the app, adding different products, and even trying a different credit card, but I keep encountering a system error at the payment stage. I’ve been facing this issue since yesterd...
I am absolutely livid with Sephora! I received an online code for my birthday gift, the argan oil body lotion, and it's completely useless. Every time I try to use it during an online purchase, I get the infuriating message, "This code does not meet the conditions." It doesn't matter what product I ...
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