I'm experiencing some frustrating issues with my Samsung UE40ju6270 TV as a user. First of all, the internet browser is having trouble playing films and videos. When I contacted customer service, they recommended using Netflix. However, I don't understand why I should have to pay for an additional app when I should be able to stream content directly through my internet browser. In addition, following a recent update, screen sharing from my phone to the TV is no longer possible unless both devices are connected to the same Wi-Fi network. This feature used to function flawlessly even without an internet connection. The update appears to limit functionality instead of improving it, encouraging users to buy new products. Samsung has certainly changed over time. I have decided to exclude Samsung from my future purchases and I cannot in good conscience recommend it to others.
I own a Samsung UE50MU7000U TV, and I can no longer play movies, series, or videos using the internet browser. I can search for a video on Google, but when I try to click "play", nothing happens. This feature used to work perfectly, and it was one of the main reasons I chose this TV. When I contact...
I’ve always trusted and enjoyed using my Samsung TV, which still works flawlessly in terms of picture and sound quality. But recently, I ran into a major issue that completely changed my opinion of the brand. I live in a four-story private home, and the Samsung TV on the fourth floor suddenly lost a...
I purchased a Samsung BU8500 model TV in 2022, and even though it hasn’t been three years yet, it has stopped playing movies from online streaming sites. I called customer service, and after trying a few settings without success, they told me, “Over time, your TV will no longer be able to play movie...
I have a Samsung 40F8000 Smart TV, and it’s become nearly useless because it no longer receives updates. I can’t download any apps, including Exxen and Netflix, and I keep getting an "800 source error" message. None of the apps update, and even when I try to open the internet browser, it won’t load ...
Mr. Samsung General Manager, why are you rendering the Netflix application, which is built into the TV and functioning, inoperative by claiming it needs an update? Our TV is the UE40 D7000 model, purchased in 2011. Until yesterday, we were able to watch Netflix without any issues. However, when we t...
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