I purchased a Samsung BU8500 model TV in 2022, and even though it hasn’t been three years yet, it has stopped playing movies from online streaming sites. I called customer service, and after trying a few settings without success, they told me, “Over time, your TV will no longer be able to play movies from websites; we recommend using apps instead.” What? I specifically bought this TV for that feature—to watch any movie I want directly from the internet! Now I’ve learned that a Samsung TV becomes useless after three years. I’m calling on the company to take responsibility because I regret buying a Samsung TV. After just three years, your software has become worthless and can’t even open movies. I shouldn’t be forced to use Netflix. This is what we pay you for, and I regret it deeply. Never again will I buy Samsung!
I own a Samsung UE50MU7000U TV, and I can no longer play movies, series, or videos using the internet browser. I can search for a video on Google, but when I try to click "play", nothing happens. This feature used to work perfectly, and it was one of the main reasons I chose this TV. When I contact...
I’ve always trusted and enjoyed using my Samsung TV, which still works flawlessly in terms of picture and sound quality. But recently, I ran into a major issue that completely changed my opinion of the brand. I live in a four-story private home, and the Samsung TV on the fourth floor suddenly lost a...
made the regrettable decision of purchasing a Samsung TV, believing it to be of high quality. However, I have been SORELY disappointed. Despite its hefty price tag of over ₺60,000, I couldn't even stream videos from the internet on it. When I reached out to customer service for assistance, they info...
I purchased a Samsung 60BU800 TV in 2022 but did not open the box until July 2023, when I had it professionally installed. At the time, the technician assured me that the warranty would start from the installation date. Yesterday, while watching TV, the screen suddenly went black. I immediately con...
I'm experiencing some frustrating issues with my Samsung UE40ju6270 TV as a user. First of all, the internet browser is having trouble playing films and videos. When I contacted customer service, they recommended using Netflix. However, I don't understand why I should have to pay for an additional a...
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