I own a Samsung UE50MU7000U TV, and I can no longer play movies, series, or videos using the internet browser. I can search for a video on Google, but when I try to click "play", nothing happens. This feature used to work perfectly, and it was one of the main reasons I chose this TV.
When I contacted Samsung customer support, the representative’s only solution was to push me toward paid streaming platforms. I find this completely unacceptable. Why should I be forced to pay for services when my TV already had a working browser function?
I have seen other users get their issues resolved, and I expect the same level of support. There must be a way to restore this feature either by adjusting settings or rolling back the latest update. Samsung, fix this issue immediately! I need a proper solution now!
I'm experiencing some frustrating issues with my Samsung UE40ju6270 TV as a user. First of all, the internet browser is having trouble playing films and videos. When I contacted customer service, they recommended using Netflix. However, I don't understand why I should have to pay for an additional a...
I purchased a Samsung BU8500 model TV in 2022, and even though it hasn’t been three years yet, it has stopped playing movies from online streaming sites. I called customer service, and after trying a few settings without success, they told me, “Over time, your TV will no longer be able to play movie...
I own a Samsung UE46F8000SL model Samsung TV. Since the TV is now 10 years old, support for Netflix and updates has ended. Additionally, apps like Skype, which we used before, have been removed from Samsung TVs. Yet, one of the reasons for buying a camera-equipped TV was to use Skype for calls, a fe...
made the regrettable decision of purchasing a Samsung TV, believing it to be of high quality. However, I have been SORELY disappointed. Despite its hefty price tag of over ₺60,000, I couldn't even stream videos from the internet on it. When I reached out to customer service for assistance, they info...
I bought the Samsung M7 Series 43” UHD Smart Monitor primarily for its smart capabilities, like streaming YouTube, Amazon Prime, and other similar applications. Unfortunately, the monitor unexpectedly shut down and is now unresponsive. I attempted multiple solutions I discovered online regarding the...
Comments