Samsung UE50MU7000U TV No Longer Plays Videos via Browser

Samsung UE50MU7000U TV No Longer Plays Videos via Browser
Samsung UE50MU7000U TV No Longer Plays Videos via Browser
Samsung UE50MU7000U TV No Longer Plays Videos via Browser
Samsung UE50MU7000U TV No Longer Plays Videos via Browser
+1
February 15, 2025 2:42 PM35

I own a Samsung UE50MU7000U TV, and I can no longer play movies, series, or videos using the internet browser. I can search for a video on Google, but when I try to click "play", nothing happens. This feature used to work perfectly, and it was one of the main reasons I chose this TV.

When I contacted Samsung customer support, the representative’s only solution was to push me toward paid streaming platforms. I find this completely unacceptable. Why should I be forced to pay for services when my TV already had a working browser function?

I have seen other users get their issues resolved, and I expect the same level of support. There must be a way to restore this feature either by adjusting settings or rolling back the latest update. Samsung, fix this issue immediately! I need a proper solution now!

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