I recently purchased a Samsung Galaxy A54, and I was very happy with it at first. However, after a recent update, I started to experience a problem with the phone detecting moisture and not charging. I contacted Samsung customer service, and they told me to send the phone in for warranty service. However, I live in a small town in Turkey, and the nearest Samsung authorized service center is in Ankara. It would take 1 week for my phone to be shipped to Ankara and back. I understand that Samsung needs to investigate the issue and fix the phone. However, I am not able to go 1 week without a phone. I use my phone for work and personal communication. I am requesting that Samsung send me a replacement phone while my phone is being repaired. I am confident that Samsung will be able to resolve the issue, but I need a phone to use in the meantime.
My Samsung A34 5G phone started shutting down after the latest update. It takes a long time to turn back on, apps lag, the phone overheats, and other issues continue to appear. We contacted Samsung customer support and performed a full reset, but the problems remain. When we call the representatives...
I purchased my Samsung A34 just 11 months ago, and despite having one more year of warranty, I have already experienced two major software failures. The first issue happened at 7 months, and now, at 11 months, my phone suddenly shut off completely, and the screen went black. I took it to the Samsun...
I purchased a Samsung A04s with a 2-year warranty around this time last year. Recently, the phone started shutting down on its own. I bought it from MediaMarkt and first took it to the authorized Samsung service center in Ankara. They informed me that the motherboard had crashed and, due to a crack ...
I had to send my Samsung M51 phone to the service because I couldn't make calls or use the internet without Wi-Fi. When they gave me back the phone, they told me that both the motherboard and charging socket were broken and asked for 4,000 TL to fix them. What confuses me is that this issue happened...
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