made the regrettable decision of purchasing a Samsung TV, believing it to be of high quality. However, I have been SORELY disappointed. Despite its hefty price tag of over ₺60,000, I couldn't even stream videos from the internet on it. When I reached out to customer service for assistance, they informed me that the TV was not capable of streaming videos online. Frustrated and dissatisfied with this significant limitation, I decided to return the TV for a refund. This experience has shattered my trust in the Samsung brand. From now on, Samsung is no longer an option for me. It's incredibly disappointing to invest in what is supposed to be a top-tier product only to encounter such fundamental shortcomings. This ordeal has left me feeling disillusioned and dissatisfied with my purchase.
Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsu...
On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this befo...
My Samsung 50au8000 model television was not plugged in for 2 months. When I finally plugged it in, the screen didn’t turn on, although the TV made a startup sound before shutting off. After several attempts, the issue persisted, leaving the TV completely unusable. The authorized service demanded ₺1...
the Samsung 55Q60RAT 55" 4K Ultra HD Smart LED TV that I bought in September 2019 from Samsung in South Korea as you can see in the attached picture, the screen has been losing pixels, which makes it useless. When I called Samsung's customer service, they told me that the panel needs to be replaced,...
The new Samsung product I purchased was broken in the box. I also recorded the entire unboxing process on video, but despite sending this to Samsung, they did not accept it. I have evidence, but they usurped my rights. When I wanted to have this broken product repaired with my own means, I experienc...
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