Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsung wanted me to pay 7,850 TL to fix it, which is totally ridiculous considering how little time has passed since I bought it. So, I asked for a new TV but the company only gave me a small discount instead. Another bummer. This problem still isn't fixed, and I'm gonna keep griping until I get a brand new one that's exactly the same and hasn't been used. Samsung can't just ignore my request like that, it's not cool. Y'all should know that their customer service is seriously lacking.
In December 2020, we bought a Samsung 50-inch Crystal TV. When they were selling this TV, they said great things about it all the time, praising it like crazy... but it didn't take long for it to start giving us problems. The stupid thing broke! We had to call the approved service, and after two yea...
On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this befo...
I can't believe it! My Samsung UE50TU8000 TV's panel just decided to stop working out of nowhere! And to top it off, this piece of junk has been causi...
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