Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsung wanted me to pay 7,850 TL to fix it, which is totally ridiculous considering how little time has passed since I bought it. So, I asked for a new TV but the company only gave me a small discount instead. Another bummer. This problem still isn't fixed, and I'm gonna keep griping until I get a brand new one that's exactly the same and hasn't been used. Samsung can't just ignore my request like that, it's not cool. Y'all should know that their customer service is seriously lacking.
Guess it was November 2020, I bought a 50-inch Samsung TU8000 TV. It suddenly shut down and won't turn back on just two months after the guarantee ran out. The service team told me that the problem is with the panel, which is a frequent issue with this type. They said that fixing it would cost about...
The panel on my TV broke, and when I called them to get it fixed, they asked for an outrageous 7000 TL. Can you believe it? I asked for a deal, but they wouldn't move. It's not right! I had to pay an outrageous amount for a TV that is only two years old. Samsung's lack of interest in my problem was ...
In December 2020, I bought 50-inch Samsung UHD Smart TV from Vatan Bilgisayar in Turkey. But it broke down yesterday. I am a single person and working in a corporate company. However, I use the TV very little. My TV broke even though I didn't do anything. the warranty had expired. I called home serv...
I wish I hadn't bought a Samsung TV three years ago. As soon as the warranty was over, the screen went black and the light leaked out. I thought that Samsung made good TVs and other home appliances, but I was wrong. Whether it's a dishwasher, washing machine, refrigerator, or cellphone, they all hav...
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