I purchased the Samsung QN700B TV on May 21, 2023, trusting the brand’s reputation and premium product promises. But since day one, it has been nothing but a series of frustrating malfunctions. First, the original unit developed a screen issue within the first year and had to be replaced entirely. Unfortunately, the replacement unit also started showing screen problems just a month later.
When the service team came, they claimed there was no issue and refused to take action. But the problems continued. Soon after, I experienced speaker distortion, leading to a mainboard and speaker replacement. Yet again, nothing was done for the ongoing screen problems.
The TV continues to glitch—there are lags during broadcasts, delays when switching screens, and jerky motion during fast scenes. And most recently, the TV began showing a completely white screen for a few seconds before returning to normal viewing. I contacted service again, and they blamed the satellite cable or the smart mode setting, which they turned off. Still, the issue wasn’t resolved.
I’ve tried recording what I can, but I can’t capture every error 24/7. Despite multiple service calls and part replacements, the core display and performance issues remain unresolved. To make things worse, the audio problems have returned, even though the speaker was already replaced once.
I purchased my 65-inch Samsung QN90B TV in December 2022. The device suddenly malfunctioned without any external impact — the screen keeps flickering on and off. I am the sole user of the TV, and since I live at a different address, it has been used only occasionally. It is quite disappointing and s...
I bought a Samsung QE65Q67CAUXTK model QLED Television on May 21, 2023. On September 10, 2023, when I tried to turn on the television, there was no power, and the screen remained blank. I filed a service request on September 13, 2023, with the reference number 4270153110. The service team reported t...
In May 2023, I purchased Samsung's 65QN 700B 8K model TV. When buying a product, especially such a crucial one, you research and choose a brand you trust. However, in December, a static noise started coming from the TV even when it was turned off, audible even from across the room. I contacted the s...
On January 13, 2021, I purchased a 65QE70BA Model TV from the Samsung store. The TV was installed on January 19, 2021, but I soon noticed that there were audio synchronization problems, the sound was cutting out during broadcasts, and there was a significant clouding issue. I opened a service record...
I purchased a Samsung QN70F television on 27 November 2025. During installation, the authorized Samsung service noticed that the screen of the TV was crooked/warped and immediately identified this as a defect. The service team took photos of the issue and informed me that they would discuss the matt...
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